Quality and Safety

Total Lubrifiants products (TOTAL, ELF and FINA brands), production facilities and marketing operations have ISO 9001:2000 quality assurance approval, thereby enabling us to meet the latest ACEA and API specifications. Users should satisfy themselves that engines to be subjected to extended drain intervals have been designed for such, and the manufacturer of the vehicle issues an oil specification for ultra-extended drain intervals.

Safety is a number one priority for Total Lubrifiants, which has made a voluntary commitment to the safety of its Blending Plants by implementing the International Safety Evaluation System (SIES) or its North American equivalent (OSHA).

Quality

Total Lubrifiants obtained ISO/TS 16949 certification (the automobile constructors' quality reference) in December 2003 and became the only RM entity certified to this world reference. During this same December audit Total Lubrifiants also renewed its ISO 9001 certificate (version 2000).

Supplying original equipment lubricants to PSA (Peugeot & Citroën), Renault, Opel, Ford, General Motors, Toyota and Nissan has also imposed this certification on the Blending Plants at USM/Rouen (France), Ertvelde (Belgium), Impérator (Baisieux, France), Normandy Refinery (France), Ferrybridge (UK) and at the subsidiary in Brazil.

This desire for continuous improvement by striving to satisfy all our customers was accompanied, at the beginning of 2004, by the launch of the Management by Continuous Progress approach (MCP).

Safety

Total Lubrifiants has made a voluntary commitment to the safety of its Blending Plants by implementing the International Safety Evaluation System (SIES) or its North American equivalent (OSHA).

Total Lubrifiants has also put into application the Group Safety Directive relating to the automobile risk, by expressly prohibiting the use of mobile telephones when driving and by limiting maximum daily driving time to 5 hours.

 

Hygiene, Security, Handling

Everything you have to know: Under normal conditions of utilisation, lubricants do not present any particular risks. However, in the case of an incorrect handling or accidents, hazards for the health may occur.

Norms of a lubricant

API, ACEA, SAE...Norms are performance standards issued by international organizations to certify the quality and the performance level of a lubricant.

ISO 9001 and ISO 14001 certification in Brief

The ISO 9000 and ISO 14000 families are among ISO's most widely known standards ever. ISO 9000 has become an international reference for quality management requirements in business-to-business dealings, and ISO 14000 is well on the way to achieving as much, if not more, in enabling organizations to meet their environmental challenges.

Contact Us

Click on the link to see our contact details or send us an e-mail.